How do I cancel my order/service once it has been placed?

If you wish to cancel your one-time or recurring order, please send an email to or call 888-426-4602 as soon as possible. For recurring monthly orders, your cancellation will become effective with the next scheduled shipment. Please note that we are unable to cancel your one-time order once the product has shipped. Discounted and prepaid subscription orders (i.e. our 3, 6, and 12-month plans) cannot be cancelled or refunded. However you can have all your product delivered at once.

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